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Full-service assistance
The ultimate in technical assistance
Professional, full-service, technical assistance
Our full-service assistance contract enables you to tackle any technical problems that might arise.
The service comes at a fixed annual fee and guarantees rapid fault resolutions through a network of highly professional technical assistance centres throughout Italy.
The service includes:
- Maintenance and assistance work
- Uploading of all refrigeration system gas charging data to the website of the competent ministry
Benefits of full-service technical assistance
The main advantages of our full-service contract are:
- Contractually fixed, all-inclusive costs
- Lower fault repair costs
- Full-time assistance and maintenance
- Extended working life of systems guaranteed
- Preservation of cold chain (HACCP)
Additional services included in the full-service contract:
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Oscartielle Chill Up
Oscartielle Chill Up is a cloud-based supervision service that can connect to multiple user points. It is compatible with all common electronic systems and conforms to “Industry 4.0” directives.
Features:
- Geolocalisation
- ON/OFF machine status communication
- Cloud storage of temperature data
- Function alarm communication
- Portal access
- Remote monitoring
- Despatch of technical personnel if necessary
-
Oscartielle Chill Up is a cloud-based supervision service that can connect to multiple user points. It is compatible with all common electronic systems and conforms to “Industry 4.0” directives.
Features:
- Geolocalisation
- ON/OFF machine status communication
- Cloud storage of temperature data
- Function alarm communication
- Portal access
- Remote monitoring
- Despatch of technical personnel if necessary
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